FAQs

Answers to Frequently Asked Questions

We have listed a variety of commonly asked questions.

Have a question you don’t see here? Ask us!

FAQs
Name
Name
First
Last

Technology Managed Solutions

What types of services do you offer?

We offer a comprehensive suite of managed IT services, including:

  • Network monitoring and management
  • Cybersecurity solutions
  • Data backup and disaster recovery
  • Cloud services and migration
  • IT consulting and strategy
  • Helpdesk and technical support
  • Managed VoIP services
  • Hardware and software management
How can managed IT services benefit my business?

Managed IT services can benefit your business by:

  • Reducing IT costs and overhead
  • Enhancing network security and data protection
  • Ensuring system uptime and reliability
  • Providing access to expert IT knowledge and skills
  • Allowing your team to focus on core business activities
  • Improving scalability and flexibility of your IT infrastructure
How do you ensure the security of our data?

We implement advanced cybersecurity measures to protect your data, including firewalls, encryption, intrusion detection systems, and regular security audits.

What is your approach to data backup and disaster recovery?

We provide robust data backup and disaster recovery solutions to ensure your business continuity. This includes regular backups, secure offsite storage, and a data recovery plan that allows for timely restoration of your systems and data in the event of a disruption.  A comprehensive disaster recovery plan can be created as part of a separate engagement. 

Can you support our existing IT infrastructure?

Yes, we can support and manage your existing IT infrastructure. Our team will conduct a thorough assessment of your current systems and work with you to optimize and enhance your IT environment, ensuring seamless integration and minimal disruption.

What is the process for getting started with your services?

Getting started is simple. Contact us to schedule a consultation where we will discuss your IT needs and challenges. We will then conduct a comprehensive assessment of your current IT environment and provide a tailored proposal outlining our recommended services and solutions.

How do you charge for your services?

We offer flexible pricing models, including fixed monthly fees, pay-as-you-go options, and customized packages based on your specific needs and budget. Our goal is to provide cost-effective solutions that deliver maximum value to your business.

What makes your company different from other managed IT service providers?

Our commitment to personalized service, proactive management, and deep industry expertise sets us apart. We focus on building long-term partnerships with our clients, delivering customized solutions that address their unique challenges and drive business success.

How can I request more information or schedule a consultation?

You can request more information or schedule a consultation by filling out the contact form on our website, sending us an email, or calling our office directly. Our team will be happy to discuss your needs and how we can support your IT goals.

Healthcare Managed Solutions

What types of healthcare providers do you work with?

We work with a wide variety of healthcare providers, including hospitals, private practices, clinics, dental offices, long-term care facilities, and other healthcare organizations. Our services are customized to meet the unique needs of each provider.

How can your services benefit my healthcare practice?

Our services can help your healthcare practice by improving operational efficiency, optimizing revenue cycles, ensuring compliance with regulations, enhancing patient engagement, and allowing healthcare providers to focus more on patient care and less on administrative tasks.

What types of services do you offer?

We offer a wide range of healthcare concierge services, including:

  • Appointment scheduling and reminders
  • Coordination of care among multiple providers
  • Specialist and second opinion referrals
  • Medical records management
  • Assistance with insurance claims and billing

Wellness and preventive care planning

Who can benefit from healthcare concierge services?

Anyone can benefit from healthcare concierge services, particularly busy professionals, individuals with chronic conditions, elderly patients, and families seeking to streamline and enhance their healthcare experience. Our services are tailored to meet the unique needs of each client.

What kind of IT support do you offer for healthcare providers?

Our IT support services include EHR management, network monitoring, cybersecurity, data backup and disaster recovery, HIPAA compliance, and helpdesk support. We ensure your IT systems are secure, efficient, and compliant with healthcare regulations.

How do I get started with your services?

Getting started is easy. Contact us to schedule an initial consultation. During this consultation, we will discuss your needs, evaluate your current operations, and develop a tailored proposal outlining our recommended services and solutions.

What sets your company apart from other healthcare management service providers?

Our personalized approach, industry expertise, and commitment to excellence set us apart. We focus on building long-term relationships with our clients, offering customized solutions that address their unique challenges and drive success in their healthcare practices.

Can you provide references or case studies from other healthcare providers?

Yes, we can provide references and case studies from other healthcare providers who have benefited from our services. Please contact us for more information, and we will be happy to share relevant examples.

How can I request more information or schedule a consultation?

You can request more information or schedule a consultation by filling out the contact form on our website, sending us an email, or calling our office directly. Our team will be happy to discuss your needs and how we can support your healthcare management goals.

Talent Management Services

How do you screen candidates?

Our comprehensive screening process includes initial resume review, phone interviews, in-person or virtual interviews, skills assessments, background checks, and reference checks. We ensure that all candidates meet the specific requirements and standards of our clients.

How long does it take to fill a position?

The time it takes to fill a position can vary based on the complexity of the job requirements and the availability of qualified candidates. However, we strive to present qualified candidates within a few days for most positions.

What are your rates and fees?

Our rates and fees vary depending on the type of staffing service you require and the specific needs of your organization. We offer competitive pricing and can provide a customized quote based on your staffing needs. Please contact us for more details.

How do you ensure quality in your placements?

We are committed to quality and customer satisfaction. Our rigorous Go Live 5 screening process ensures that we present only the most qualified candidates. Additionally, we stay in touch with both our clients and placed candidates to ensure a successful match and address any concerns promptly.

What industries do you specialize in?

We serve a wide range of industries, including but not limited to, healthcare, IT, finance, manufacturing, legal, administrative, and hospitality. Our team has expertise in various fields to understand and meet the unique staffing needs of each industry.

Can you provide staffing solutions for remote positions?

Yes, we can help you find qualified candidates for remote positions. With the increasing demand for remote work, we have adapted our processes to source, screen, and place candidates who are capable of working effectively from home or other remote locations.

How can I submit a job order or request staffing assistance?

You can submit a job order or request staffing assistance by filling out the contact form on our website, sending us an email, or calling our office directly. One of our staffing specialists will get in touch with you to discuss your needs and start the process.

What makes your staffing company different from others?

Our commitment to personalized service, rigorous candidate screening, industry expertise, and a focus on building long-term relationships sets us apart. We work closely with our clients to understand their unique needs and deliver customized staffing solutions that drive success.

Have a question you don’t see here? Ask us!

FAQs
Name
Name
First
Last